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Delivery Information

Shipping Policy:

a. We offer shipping services for the products available on our website.

b. The shipping cost and estimated delivery times may vary depending on the shipping method chosen and the destination.

c. We strive to process and ship orders promptly; however, please note that delays may occur during peak seasons or due to unforeseen circumstances.


Order Processing:

a. Once your order is placed and payment is confirmed, we will process and prepare it for shipping.

b. Order processing times may vary, and we will notify you if there are any significant delays or issues with your order.


Shipping Methods:

a. We offer various shipping methods, which may include standard shipping, express shipping, or other available options.

b. The shipping methods available for your order will be displayed during the checkout process.


Delivery Address:

a. Please ensure that the shipping address provided during the checkout process is accurate and complete.

b. We are not responsible for any delays or issues with delivery due to incorrect or incomplete shipping addresses provided by the customer.


Tracking and Delivery Confirmation:

a. Once your order is shipped, we will provide you with a tracking number, if available.

b. You can use the tracking number to monitor the progress of your shipment and obtain delivery status updates.


International Shipping:

a. We may offer international shipping to select countries. However, please note that additional customs duties, taxes, or fees may apply.

b. The customer is responsible for any customs duties or import taxes imposed by the destination country.


Lost or Damaged Shipments:

a. In the event that your shipment is lost or arrives damaged, please contact our customer support team as soon as possible.

b. We will work with the shipping carrier to resolve the issue and, if necessary, initiate a claim.


Delivery Disputes:

a. If there are any disputes or issues regarding the delivery of your order, please notify us promptly, and we will investigate the matter accordingly.

b. We reserve the right to take appropriate actions to resolve the dispute, which may include filing a claim with the shipping carrier or initiating a replacement shipment.